Child Care & Development Center Clayton NC

Below is a list of our policies. If you have any questions concerning our policies, please contact us.

Hours Of Operation

6:00 am - 6:30 pm

A very important part of your child's development depends upon you as a parent. Our staff arrives on a staggered shift to enable appropriate child/staff ratio, therefore, we require you to pick your child up after you leave work usually within 30-45 minutes.

A $1.00 per minute charge per child will be applied to you upon arrival if you pick your child up past 6:30 pm. This policy will be strictly enforced and is required to be paid on arrival to the staff at closing.

Due to state regulations concerning nutrition requirements children will not be allowed to remain longer than 10 hours a day. Children under two years of age should remain no longer than 9 hours a day. Children of this age need a shorter day.

Outdoor Play

Our outdoor playground structures have been selected for the total development of children. Your child will spend many hours climbing, swinging, riding, sliding, and playing with others. Our staff will constantly supervise the children in their care to assure a safe, secure, and happy play time. We will be outside weather permitting on a daily basis. Temperatures must not be below 35 degrees nor above 90 degrees.

Children well enough to attend our center must be well enough to participate in all outdoor activities. We will be outside as long as the temperature is acceptable. Please dress children accordingly.


Comfortable, washable play clothes should be worn to Little Learners. Paint , glue, sand, and water play will be included in many of Little Learners activities. Please label EVERYTHING that you bring into the center with your child's name. We will not be held accountable for anything that is not labeled.

Closed toe shoes are required at all times. We ask that this preferably be tennis shoes. Please refrain from allowing your child to wear boots or sandles. Children have a tendency to kick if things don't go quite their way at times and this can cause serious injury to another child.

We should always have at least two complete changes of clothes for those unexpected accidents. Children not yet potty trained are required to have ample amounts of diapers or pull-ups and wipes. We ask that you provide a blanket for naptime.

Communicable Diseases

Childhood diseases and illnesses are a part of growing up. We will contact you if your child is not feeling well. To prevent the spread of infections you should keep your child home if:

1. A fever-temperature of 101 degrees in the past 24 hours

2. Constant coughs, wheezing indicative of possible bronchitis or pneumonia

3. Diarrhea

4. Vomiting

5. Any skin or eye infection

6. Severe sore throat and must be checked for strep by a physician

7. Scarlet fever, mumps, chicken pox, whooping cough

If we must call you due to your child becoming ill while at the center, you will be required to be here within the hour.

Any child leaving due to illness and wanting to return on the same day must return with a doctor's note. Child must be able to take part in all activities including outside play.


We at Little Learners will strive to ensure the safety of your child while in our care, however accidents may occur.

We will make every effort to contact you in the event of a serious injury. Please be sure we have current numbers to reach you at all times. Little Learners will not be held liable for any injury of your child while under our instruction, supervision or control. At the time of enrollment we will assume that each parent/guardian will have the appropriate health/accident insurance on his (her) child and will accept the responsibility for any accidents or injuries that may occur while attending Little Learners.

Behavioral Management

Our discipline is to promote positive reinforcement, redirection and time out according to age and removal privileges. We praise children for good behavior and success. Children need to be taught the appropriate way to vent their anger rather than in a destructive or harmful way.

Regarding biting,or any other aggression that may be harmful to another child,Little Learners reserves the right to dismiss a child from care if after a reasonable period of time has passed and the problem has not been resolved.

Medicine Policy

Little Learners does not give any medication "prescription or over the counter" for any reason other than for asthma or bronchitis. For this you will need to fill out a medicine form .

It is the responsibility of the parent to unlock the cabinet or lock box in the refrigerator, put the medication in, then lock the box again. Having medicine of any kind without written authorization is illegal in a center. Never, never, leave medicine in a child's diaper bag or cubby!!

All medication not being used at a present time must be taken home immediately. Any medication not picked up will be thrown away by Little Learners. It will be your responsibility to keep it checked.


Little Learners serves breakfast, lunch and a 2:30 snack. We follow the guidelines for the USDA Food Program. For your child to be included in breakfast you must have them at Little Learners by 8:30 am. Weekly menus are posted in the entrance to the kitchen.

Infant's foods and milk from home must have child's name and current date. In the event this is forgotten we reserve the right to call you back to the center so that this may be taken care of by you. We are not allowed to do this for you. We will not mix powdered milk from a container.

Children's special diets or food allergies shall be posted in the food preparation area and in the child's eating area. The parents must provide the food required by the special diets. If a physician prescribes the diet, the child's parent, physician, or a registered dietician will provide written instructions.

Little Learners will abide by all religious preferences regarding food served for those whom wish to be exempt from day to day menus we provide. However it will be the responsibility of the parent to provide the food for their child on any given day of the change and must meet the centers nutritional standards.


Little Learners strives to maintain a clean environment for your child. Our tables are sanitized throughout the day. Floors and carpets are maintained daily on an as needed basis. Every 6 months a professional team strips and waxes our tile floors while also maintaining a weekly contract toward cleaning.

Open Door Policy

Please feel free to visit Little Learners anytime. For security reasons it is a must that you bring your child into the center until he (she) is acknowledged by and under the direct supervision of a Little Learners staff member. It is equally important that you notify the teacher when picking up your child. Your child will not be released to others unless designated by you in writing. We will also requirea picture ID of the person you have sent to pick up your child. A notebook will be provided for this purpose and can be found at the front entrance. Little Learners abides by all legally served court orders. We must have a notarized court order on file regarding parental custody matters.

Rest Times

Regulations require a rest period. We schedule nap times to balance active times and are varied according to the age of the child. Some children will not want to nap while others will sleep the alloted time. We do require however for a child to rest quietly on their mat if they do not wish to sleep.

Our infants routine needs are met by our loving,caring staff. We abide by a "SAFE SLEEP POLICY" concerning "SIDS.

Child Abuse and Neglect

Abuse occurs when a parent or caregiver injures or allows another to injure a child physically or emotionally. Abuse may also occur when a parent or caregiver puts a child at risk of serious injury or allows another to put a child at serious injury.

Neglect occurs when a child does not receive proper care, supervision, or discipline, or when a child is abandoned.

North Carolina Law requires any person who suspects child abuse or neglect to report the case to the County Department of Social Services. In addition, any person can call the Division of Child Development at 919-662-4527 or 1-800-859-0829 to make a report of suspected child abuse or neglect in a child care center or home. Reports can be made anonymously. A person cannot be held liable for a report made in good faith.

Transportation Policies

Transportation is limited to emergencies that are life threatening, graduation rehearsals, and summer programs for children of school age.

Inclement Weather

Little Learners will follow the school schedule concerning inclement weather. In other words if school is released early due to snow/ice/storms we too will probably close on an earlier schedule. In the event we call to let you know we must close early you will be told a time. If you are not here by that time you will be charged a late fee in accordance with our regular late pick up policies.

You will need to contact the center to be sure of the time of closing. If we have inclement weather before our opening on the regular schedule at 6:00 am we will follow the school closing but will make every effort to open by 10:00 am weather permitting.

It will be up to each parent to contact the center to see what decision has been made. When a decision has been made we will leave it on our answering machine at the center.

Also listen to WRAL-TV Channel 5 for any time we are closed or delayed. Please be assured it is Little Learners policy to be open to accommodate your needs in the care of your child, but we must also be assured we are taking care of the lives of our employees and not placing their lives in danger due to hazardous road conditions. Full fees will be charged on inclement weather days.


1. New Year's Day

2. Martin Luther King Jr. Birthday

3. Good Friday

4. Memorial Day

5. Independence Day

6. Labor Day

7. Veterans Day

8. Thanksgiving Day

9. Thanksgiving Friday

10. Christmas Eve

11. Christmas Day

One floating holiday may be taken based on the calendar for the current year.

When a holiday falls on a Saturday the holiday will be taken on Friday. If it falls on Sunday it will be taken on Monday. Tuition on holidays will be the same as though your child was present.

No tuition deduction will be allowed for sick days, family vacations, holidays or inclement weather. Our expenses still accrue when these things occur. Tuition will remain due on Monday mornings (am) 9:00 and will be expected in a timely manner. It is suggested if you are aware ahead of time that you are not going to be here on Monday, that you prepay your tuition on the Friday before so that you are not charged a late fee.

Arrival and Departure

On arrival to Little Learners we ask that you park and please turn off your ignition switch to your car. Hold your child's hand securely until you have entered the building. Do not allow your child to enter alone. We have a podium in our entrance way and ask that you please sign in upon arrival beside your child's name with your time of arrival. Please do not allow your child to roam up and down the hall while you are getting things settled in. Take your child to the teacher and notify her you are here. Please do not allow your child to go to another teacher's room of a sibling or to stand in the hallway unattended. You will be expected to repeat this procedure again in the afternoon when you pick up your child by signing out. Please do not allow the child to go ahead of you out of the building or to play in the parking area. We all have to take safety into consideration concerning children. We can never be too safe!!

If someone other than you will be here to pick up your child from the center, you must list it in writing on the notebook at the front desk. It is your responsibility to keep updated records on who is allowed to pick up your child. We assume no responsibility if someone is on your child's file and you cannot be reached and it might be someone you had changed your mind about and no longer want them to be a pick up person. Remember, keep files updated.


Little Learners practices fire drills and storm related drills with the children. This may be scary to children but after some time they will become use to it and know what to do. It is advised that you talk about this with your child.

Payment Terms

Payment for the care of your child must be paid each week on Monday morning by 9:00 am! Any account not paid by Tuesday morning by 9:00 am will be expected to pay an additional late fee.

If your account is not paid in full by Wednesday 9:00 am your child (children) will not be able to attend Little Learners Childcare until your account is paid in full. If you choose not to let your child attend you must still pay the amount owed plus 2 weeks after (this is for your 2 week notice.) You must re-enroll your child with another $50.00 registration fee and take the chance that we have not already filled that space.

You will be charged a registration fee of $50.00 upon enrollment. This fee is renewable each 6 months.

If you pick up your child after 6:00 pm you will be charged a late fee at the rate of $1.00 per minute per child. Payment will be made to staff upon arrival and not to Little Learners. Repeated lateness would result in termination.

Two weeks written notice is required prior to leaving Little Learners. If you leave prior to two weeks, you will still be responsible for the full payment up to the two-week time including the last day of care.

Checks are to be deposited in the box at the front office. Your check will be your receipt unless your employer needs one for tuition reimbursement. Cash payments should be placed in an envelope and sealed. Write the name of your child on the envelope and the amount you have placed inside. Seal it up and put in the money box. We will issue a receipt and place it in your child's cubby.

You will be charged a $25.00 service charge for a returned check and $25.00 late fee. After two bad checks from you we will require cash, money order, or certified check only to be your payment method for future payments.

Parent Participation

We welcome with open arms all parent participation. It is very important to a child to see his parents involved in his schoolwork. Your involvement can be through parties, assisting the teacher if you have some free time, or field trips with our after school group. We have an open door policy and you are free to enter at any time. Please check with the director when you arrive. Parent concerns or suggestions should be made to the owner or director in person or by phone. We encourage you to talk with your child's teacher and get to know us.


Praise and positive reinforcement are effective methods of the behavior management of children. When children receive positive , non-violent, and understanding interactions from adults and other, they develop good self-concepts, problem solving abilities, and self-discipline. Based on this belief of how children learn and develop values, this facility will practice the following discipline and behavior management policies based upon the North Carolina Rules and Regulations. You will be required to sign a statement that you have been given this information and it will be placed in your child's file.


1. Praise, reward, and encourage the children.

2. Reason with and set limits for the children.

3. Model appropriate behavior for the children.

4. Modify the classroom environment to attempt to prevent problems before they occur.

5. Listen to the children.

6. Provide alternatives for inappropriate behavior to the children.

7. Provide the children with natural and logical consequences of their behaviors.

8. Treat the children as people and respect their needs, desires, and feelings.

9. Ignore minor misbehaviors.

10. Explain things to children on their levels.

11. Use short supervised periods of "time out".

12. Stay consistent in our behavior management program.


1. Spank, shake bite, pinch, push, pull, slap, or otherwise physically punish the children.

2. Make fun of, yell at, threaten, make sarcastic remarks about, use profanity or otherwise verbally abuse the children.

3. Shame or punish the children when bathroom accidents occur.

4. Deny food or rest as punishment.

5. Relate discipline to eating, resting, or sleeping

6. Leave the children alone, unattended, or without visual supervision.

7. Place the children in locked rooms, closets, or boxes as punishment.

8. Allow discipline of children by children.

9. Criticize, make fun of, or otherwise belittle children's parents, families, or ethnic groups.